Sometimes it can be the easiest thing to do, and sometimes the most challenging. Your ears are probably THE most important tools to use when dealing with anyone. This would seem obvious and you are probably saying: “Sure I listen.” But how many times have you found yourself in another universe when in midst a conversation with a friend. Or, you might even be in the right ballpark, but you are thinking about what you will reply while the other person is saying their piece. … [visit site to read more]